Community Engagement at Landry Cook Manor

Landry Cook Manor (LCM) is committed to community engagement, transparency, and service. We maintain open communication with the community we serve and welcome questions, concerns, or suggestions regarding our programs and services.

Our Commitment

  • LCM is dedicated to being available and responsive to community members, families, and stakeholders.
  • We provide clear channels for communication to ensure concerns are addressed promptly.
  • A copy of this Community Engagement Policy and our Community Engagement Contact Sheet is available to the public.

Communication Procedure

1. Notification to Local Agencies.

In accordance with the Ohio Administrative Code, LCM provides a copy of our Community Engagement Plan to all:

  • Local law enforcement agencies

  • Emergency management agencies
  • Fire departments
  • Township trustees within our jurisdiction

Timing:

  • Within ten days of obtaining certification
  • Every second year thereafter, within ten days

2. Information for Community Members

  • Community members and service providers receive information about the Ohio Department of Children and Youth’s “It Takes a VILLAGE” initiative.
  • The flyer explains how to communicate concerns, complaints, or other pertinent information to DCY regarding LCM.

3. Response to Written Communication

  • Written questions, concerns, or suggestions will be acknowledged and responded to within 72 hours (3 business days).
  • If a telephone number is provided, a phone response will be made within 48 hours (2 business days).

4. Response to Verbal Communication

  • Verbal questions, concerns, or suggestions will be immediately documented by staff.
  • A copy of this policy will be provided to the individual.
  • The Administrator will respond via telephone within 48 hours (2 business days).

Submit a Concern: If you have a question, concern, or suggestion, you can submit it securely online using the button below:

How to Reach Us

The Landry Cook Manor
2267 Putnam
(419) 214-2638
Email: tcook@landrycookmanor.com
website: www.thelandrycookmanor.com

Submit a concern